Major improvement to demographic reporting
We’ve added an extensive range of visit profiling measures to the Survey Demographics heat map. You can view subsets of these measures and see how the score and NPS varies between each. Think of it as a big suite of Venn diagrams!
In addition, you can see how they vary by location, by period, by question, and even by the dish ordered.
The (current) full list of available demographic and visit profile measures is: age, bill discount, department, dietary profile, gender, loyalty profile, occasion, party size, room, server name, visit frequency and visit spend. If you would like to perform analysis on any of these, please discuss with your Success Manager who will arrange for the relevant questions to be added and tagged in your feedback survey.