Thanks to those who provided feedback following the launch of Hub v4 a couple of weeks ago. Here's a summary of changes we've made in that time:

Fix PAGE RESIZING. This has been improved for mobile and zoomed out users.

New Feature RAW DATA. We've added extra column options for section number, question number and full question text. There's also a new filter that you use to filter out rows with no comments.

Update NPS INFLUENCE REPORT. The layout has been improved to make it easier to see how the influence is calculated from promoter and detractor scores.

New Feature TOGGLE BETWEEN % SCORE & RATINGS. This option has been added to feedback and dish heat maps so you can choose between seeing % scores (default) and ratings (which are normally out of 5).

New Feature TOGGLE BETWEEN SAMPLE COUNT & %. This option has been added to the Questions & Answers page on Feedback Overview so you can choose between seeing the sample size as a count or as a % of the total for each question.

New Feature DISH KPIs. An option for dish sample size has been added to the main KPIs report. And all the less common dish KPIs (presentation, temperature, sample size) have been added to the dish heat maps.

New Feature FEEDBACK BY SECTION. An option for questionnaire section has been added to the feedback heat maps.

Fix TASK CATEGORY FILTER. The task category filter has been enabled to work on the Tasks report.

Update PROJECT AUDITS & INTERNAL AUDITS. Dedicated reports for these two visit types have been added to the Audits section. Only users with permission will see them.

Fix AUDIT QUESTION SAMPLE SIZE. Data at question level on the audit heat maps now shows a count for each question rather than the count of visits (as not every question may be asked on a visit).

Update NPS COMMENTS. Comments on NPS reports have now been filtered to exclude comments from other questions in order to keep the focus on NPS.