a year ago
Report on responding to surveys and reviews
There is a new report in The Hub dedicated to reporting on responses to guests. This will help you to track the rate and speed of response to both surveys and reviews. The report comes with the usual options to display stats for different levels in your organisational hierarchy and to group by different time periods. On separate tabs, you can also see the responses themselves, together with who responded to them. You will find this report in a new navigation section called "Actions".