A new addition to our suite of sentiment reports: Comment Analysis enables you to see a full list of comments left by guests. Each one is analysed for positive, neutral and negative sentiment, as well as given a net sentiment (% positive - % negative). Each comment is also categorised overall according to whether it is predominantly positive, neutral or negative, and you can use the coloured bars at the top as a filter for exporting. Use this report to find good examples to illustrate a point you wish to make with your teams (you may also want to use the question filter).